Announcing the SAVIYNT KNOWLEDGE EXCHANGE unifying the Saviynt forums, documentation, training, and more in a single search tool across platforms. Click HERE to read the Announcement.

ADSI Connector - Manage Service Accounts

sreehariv
New Contributor III
New Contributor III

Hi,
We are using ADSI connector to manage AD domain(s) within Saviynt. We are working on a new requirement to manage service accounts (create/update/remove) from Saviynt. For removing service accounts, there are 2 requirements:
1) Disable the service account in AD, instead of remove
AND
2) Create a ticket in ServiceNow (Disabling a service account is a bigger process and some actions will be handled by ServiceNow ticket)

 

For requirement #1, I believe we can set "removeAction": "SUSPEND" AND "userAccountControl": "514" in the ADSI connection's REMOVESERVICEACCOUNTJSON setting. Please correct me if I'm wrong

 

For requirement #2, can you please advise as to how we can handle this?

 

Thanks

Sreehari

1 REPLY 1

rushikeshvartak
All-Star
All-Star

#1 is correct .

#2 You can attach service desk connection to Security System & based on request/task type you can create ticket in SNOW


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.