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05/09/2023 08:22 AM
Hi ,
Is it possible to add the entitlement description at the account approval step in the certification process
PFB the snapshot , I was not able to specify the entitlement description at the account attributes in configuration
please suggest any possible way where we can showcase the entitlement description in the account approval step
regards,
Abdul Gaffar
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05/10/2023 05:59 AM
Which type of campaign is this?
Thanks
Thanks,
Devang Gandhi
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05/10/2023 03:08 PM
@Abdul_Gaffar I'm assuming this is for the entitlement owner campaign. Description is seen in the first step but not the second step.
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05/10/2023 04:18 PM
Can this we considered as valid ask? Account can have multiple entitlements associated to it, and if the account has multiple entitlements associated then which entitlement description can be populated?
Thanks
Thanks,
Devang Gandhi
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.
05/10/2023 10:27 PM
This is an entitlement owner campaign and I was considering like if an account is associated with an entitlement can we fetch the description of the entitlement
anyhow , it is not available in current configuration , I was checking if there can be any cutsomization possible through this
Regards,
Abdul Gaffar
05/10/2023 10:29 PM
No, it cannot be customized.
05/10/2023 10:32 PM