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Adding of Enterprise Roles

Samujjal
New Contributor
New Contributor

The Add Access Task gets executed every time. The Branch Code, Temporary Branch Code, Location, Department Number and Access to AD groups gets added bit the Secondary Branch Code which the Enterprise roles that is to be added doesn't get added. Is there a reason for this and a solution to this issue? 

9 REPLIES 9

rushikeshvartak
All-Star
All-Star

Can you rephrase your statement ?


Regards,
Rushikesh Vartak
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Hello, the issue is that the Add Access Task is completed, and it is shown that the entitlements are added. But the Entitlement Roles (Entitlement roles are the Secondary Branch Code here) are not getting added. What is the reason for this and is there a solution to this? 

How this entitlements are mapped to each other ? Entitlement map ?

Did you checked logs for error ? Please share findings


Regards,
Rushikesh Vartak
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Hello,

We have Entitlements inside Enterprise Roles. We are adding the Enterprise Roles via ARS. But even though the requests are getting approved, neither the entitlements nor the roles are getting added to the user. 

Rajesh-R
Saviynt Employee
Saviynt Employee

@Samujjal - Are you seeing the ADD ACCESS tasks getting created for your ERole Request. 

If not - could you please run the Enterprise Role Management Job to get the tasks created. Post which try to provision the access and confirm if your ERoles are getting added to the user.


Thanks
Rajesh Ramalingam
Saviynt India

In some cases, the tasks are getting created and, in some cases, not. 

Does Enterprise role selected with time selection? 


Regards,
Rushikesh Vartak
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Rajesh-R
Saviynt Employee
Saviynt Employee

@Samujjal  - Please run EnterpriseRoleManagementJob to satisfy your usecase and check if this is working. This will create the task


Thanks
Rajesh Ramalingam
Saviynt India

Manu269
All-Star
All-Star

@Samujjal have you checked this article : Configuring Tasks (saviyntcloud.com)

Refer this section  Create Task if Start date less than

Regards
Manish Kumar
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