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02/24/2023 03:42 AM
Team,
When I try to onboard AD application in my partner Instance getting below mentioned error.
URL - ldap://localhost:389/ (OR) ldap://HostName/IP Address Of the Windows Server it's just keep on loading
UserName - CN=Administrator,CN=Users,DC=XYZ,DC=in
Account Attribute - [
ACCOUNTID::distinguishedName#String,
NAME::sAMAccountName#String,
ACCOUNTCLASS::objectClass#String,
created_on::whenCreated#date,
updatedate::whenUpdated#date,
customProperty1::employeeID#String,
customProperty2::city#String,
customProperty3::company#String,
customProperty4::departmentNumber#String,
customProperty5::department#String,
customProperty6::mail#String,
customProperty7::l#String,
customProperty8::givenName#String,
customProperty9::sn#String,
customProperty10::streetAddress#String,
customProperty11::postalCode#String,
customProperty12::middleName#String,
customProperty13::st#String,
customProperty14::title#String,
customProperty15::manager#String,
customProperty16::telephoneNumber#String,
customProperty17::userprincipalname#String,
customProperty18::cn#String,
customProperty19::displayName#String,
customProperty20::name#String,
LASTLOGONDATE::lastLogonTimestamp#millisec,
LASTPASSWORDCHANGE::pwdLastSet#millisec,
CUSTOMPROPERTY25::userAccountControl#String,
CustomProperty26::objectGUID#Binary,
CustomProperty27::countryCode#String,
CustomProperty28::objectCategory#String,
CustomProperty29::passwordExpired#String,
CustomProperty29::primaryGroup#String,
RECONCILATION_FIELD::CustomProperty26]
Kindly let me know for any details.
Logs:
{"log":"2023-02-24 08:11:00.723 DEBUG [] 8 --- [HikariPool-1 housekeeper] com.zaxxer.hikari.pool.HikariPool : HikariPool-1 - Pool stats (total=10, active=0, idle=10, waiting=0)\n","stream":"stdout","time":"2023-02-24T08:11:00.724071273Z"}
2023-02-24, 01:41 pm
ecm
{"log":"2023-02-24 08:10:57,553 [http-nio-8080-exec-54] ERROR ldap.SaviyntGroovyLdapService - Exception.. try next url\n","stream":"stdout","time":"2023-02-24T08:10:57.554205228Z"}
2023-02-24, 01:40 pm
ecm
{"log":"javax.naming.CommunicationException: 10.211.110.21:389 [Root exception is java.net.ConnectException: Connection timed out (Connection timed out)]\n","stream":"stdout","time":"2023-02-24T08:10:57.554249719Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.sun.jndi.ldap.Connection.\u003cinit\u003e(Connection.java:243)\n","stream":"stdout","time":"2023-02-24T08:10:57.554257064Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.sun.jndi.ldap.LdapClient.\u003cinit\u003e(LdapClient.java:137)\n","stream":"stdout","time":"2023-02-24T08:10:57.554262053Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.sun.jndi.ldap.LdapClient.getInstance(LdapClient.java:1615)\n","stream":"stdout","time":"2023-02-24T08:10:57.554266494Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2849)\n","stream":"stdout","time":"2023-02-24T08:10:57.554277027Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.sun.jndi.ldap.LdapCtx.\u003cinit\u003e(LdapCtx.java:347)\n","stream":"stdout","time":"2023-02-24T08:10:57.554281556Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxFromUrl(LdapCtxFactory.java:225)\n","stream":"stdout","time":"2023-02-24T08:10:57.554285968Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:189)\n","stream":"stdout","time":"2023-02-24T08:10:57.554290086Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:243)\n","stream":"stdout","time":"2023-02-24T08:10:57.554294101Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:154)\n","stream":"stdout","time":"2023-02-24T08:10:57.554299011Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:84)\n","stream":"stdout","time":"2023-02-24T08:10:57.554302949Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:695)\n","stream":"stdout","time":"2023-02-24T08:10:57.55430695Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:313)\n","stream":"stdout","time":"2023-02-24T08:10:57.554311054Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at javax.naming.InitialContext.init(InitialContext.java:244)\n","stream":"stdout","time":"2023-02-24T08:10:57.554315123Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at javax.naming.ldap.InitialLdapContext.\u003cinit\u003e(InitialLdapContext.java:154)\n","stream":"stdout","time":"2023-02-24T08:10:57.554319149Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.saviynt.ldap.SaviyntGroovyLdapService.getConnection(SaviyntGroovyLdapService.groovy:3729)\n","stream":"stdout","time":"2023-02-24T08:10:57.554323501Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.saviynt.ldap.SaviyntGroovyLdapService.testADConnection(SaviyntGroovyLdapService.groovy:4984)\n","stream":"stdout","time":"2023-02-24T08:10:57.554327645Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.saviynt.ecm.integration.ExternalConnectionCallService.testExternalConnection(ExternalConnectionCallService.groovy:570)\n","stream":"stdout","time":"2023-02-24T08:10:57.554331613Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.saviynt.ecm.utility.domain.EcmConfigController$_closure21.doCall(EcmConfigController.groovy:786)\n","stream":"stdout","time":"2023-02-24T08:10:57.554335613Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at grails.plugin.springsecurity.web.filter.GrailsAnonymousAuthenticationFilter.doFilter(GrailsAnonymousAuthenticationFilter.java:53)\n","stream":"stdout","time":"2023-02-24T08:10:57.554339581Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at com.saviynt.webservice.SaviyntRestAuthenticationFilter.doFilter(SaviyntRestAuthenticationFilter.groovy:144)\n","stream":"stdout","time":"2023-02-24T08:10:57.554343665Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at grails.plugin.springsecurity.web.authentication.logout.MutableLogoutFilter.doFilter(MutableLogoutFilter.java:62)\n","stream":"stdout","time":"2023-02-24T08:10:57.554347625Z"}
2023-02-24, 01:40 pm
ecm
{"log":"\u0009at grails.plugin.springsecurity.web.SecurityRequestHolderFilter.doFilter(SecurityRequestHolderFilter.java:59)\n","stream":"stdout","time":"2023-02-24T08:10:57.554352851Z"}
02/24/2023 08:32 AM
It may be a firewall issue. Can you check with your network team if the ports have been opened for Saviynt to be able to establish a connection.
02/27/2023 07:24 AM
Thanks @ParitaSavla for the response!
It's my local windowserver where I've installed AD and I disabled all the firewalls settings.
I've done couple of times previously but facing the issue now.
02/27/2023 09:55 AM
Are you able to telnet to the AD instance on the port you are using from Saviynt? Can you check if the connectivity works this way.