AD failed on new account creation

[Jillustre]

Hey,

After several week of create new AD Account working, now it dosent and we dont understand why. This is the error in provisionning comments:

while creating account in AD - [LDAP: error code 19 - 000021 C8: AtrErr: DSID - 03200E96, #1: 0: 000021C8: DSID-03200E96, problem 1005 (CONSTRAINT_ATT_TYPE), data 0, Att 90290 (userPrincipalName) ]Checking DN for CN= smitjon, CN = Users, DC = test, DC = com.Not FOund DN for CN = smitjon, CN = Users, DC = test, DC = com.Error

[AshishDas]

Please check if the user attributes being sent to AD, hold the correct value in user profile as AD can hold.

For example: Like if c(country) in AD only accepts IN and you are sending INDIA.

[Srinivas]

Hello @Jillustre

LDAP error code 19 occurs when there is a unique constraint violation for UPN or any other attributes.

Regards

Srinivas

[Jillustre]

Yeah I've check with my network admin and the user got already created on november 9 and Saviynt tried to created it on november 13.

So Where I put a check to see if account already exist

[amit_krishnajit · Accepted solution]

There is a parameter at the AD connector called CHECK FOR UNIQUE. You may use that to validate the uniqueness of attributes like UPN while trying to provision the account.