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AD Entitlement Recon job is failing

smitg
Regular Contributor III
Regular Contributor III

Hi Team,

Entitlement full import from AD is failing with below error

smitg_0-1691161865782.png

Kindly help us to find the cause for this error.

Thanks,
Smitha

 

3 REPLIES 3

dgandhi
All-Star
All-Star

There are some duplicate entitlements present in the system? Can you check that?

Also have you mapped entitlement id in your import?

 

Thanks,
Devang Gandhi
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smitg
Regular Contributor III
Regular Contributor III

We have mapped entitlementid=distinguishName.

Checking for duplicate entitlements. Is that a possible scenario? how duplicate ent gets created. 

Thanks,
Smitha

rushikeshvartak
All-Star
All-Star

Does any mapping changed for accountid field ?

This error states thats  "672-25316-1"

This is duplicate entry from Entitlement Typekey 672 and Entitlement valuekey 25316

Try renaming entitlementid


Regards,
Rushikesh Vartak
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