08/04/2023 08:13 AM
Hi Team,
Entitlement full import from AD is failing with below error
Kindly help us to find the cause for this error.
Thanks,
Smitha
Solved! Go to Solution.
08/04/2023 09:35 AM
There are some duplicate entitlements present in the system? Can you check that?
Also have you mapped entitlement id in your import?
08/04/2023 10:31 AM
We have mapped entitlementid=distinguishName.
Checking for duplicate entitlements. Is that a possible scenario? how duplicate ent gets created.
Thanks,
Smitha
08/06/2023 04:54 PM
Does any mapping changed for accountid field ?
This error states thats "672-25316-1"
This is duplicate entry from Entitlement Typekey 672 and Entitlement valuekey 25316
Try renaming entitlementid