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AD connection failed

hareeshreddy
New Contributor III
New Contributor III

We are trying to connect with Ad but it is giving connection failed ,

But it was working earlier successfully with same connection.

Again we given correct URL , username, updated password. SSL is also updated.

But still we are facing same issue, can anyone help us to resolve this issue quickly what would be the issue!?

 

 

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5 REPLIES 5

Robbe_Cronos
Regular Contributor II
Regular Contributor II

We get this error sometimes, also with a connection which worked before and should still be working. 

How we usually fix this is change a value of an attribute in the connector and then change it back. That sometimes fixed it. 

Another thing you can try is just running a job with the AD connector, maybe the error message is there but it isn't really broken.

pruthvi_t
Saviynt Employee
Saviynt Employee

Hi @hareeshreddy , Since it was working fine before and throwing error now, further analysis is needed. Please raise aFD incident with all the details and an engineer with look into it.

Thanks


Regards,
Pruthvi

rushikeshvartak
All-Star
All-Star

Can you share logs


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

hareeshreddy
New Contributor III
New Contributor III

yes Please check logs 

hareeshreddy_0-1675998112553.png

 

share some logs before & after error


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.