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Activer SSO doesn't not work for EIC 23.11

Lapin
New Contributor
New Contributor

‎01/11/2024 03:01 PM

We configured single sign-on in the setting menu. After configuration, we enabled SSO. All services should be restarted automatically and we connected Saviynt in 25 minutes with SSO login, it doesn't work at all. But we can connect EIC with saviynt native login. Even my colleague didn't lose the session once all services were restarted.

We followed the documentation: https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter06-EIC-Configurations/Config... v23.3-or-Later.htm

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3 REPLIES 3

rushikeshvartak
All-Star
All-Star

‎01/11/2024 06:26 PM

Does SSO configuration were successful ?


Regards,
Rushikesh Vartak
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Lapin
New Contributor
New Contributor
In response to rushikeshvartak

‎01/12/2024 02:00 AM

Yes, we added the certificate and configured SP and IDP.

We restarted all services manually, nothing happened and we can login with Saviynt native account

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rushikeshvartak
All-Star
All-Star
In response to Lapin

‎01/14/2024 06:16 PM

consult saviynt support it may require restart from server side


Regards,
Rushikesh Vartak
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