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Account Name Rule with @ and . (dot)

biswajitoram
New Contributor III
New Contributor III

Hi Team,

We want to set an endpoint's Account Name Rule as an email that contains two special characters (dot(.) and @) like biswajit.oram@xyz.com

biswajitoram_0-1678734212440.png

But we are getting this error while checkout for requesting an account.

biswajitoram_10-1678735427430.png

biswajitoram_1-1678734398883.png

When we try by adding any one (.(dot) or @) it's working as expected. For example,

biswajitoram_2-1678734626604.png

 

biswajitoram_5-1678734772995.png

Is Account Rule support only One special character? but when we try on SV Test it's working perfectly fine.

SV test results:

biswajitoram_7-1678735148299.png

biswajitoram_9-1678735293430.png

Please help us to solve this issue.

1 REPLY 1

pruthvi_t
Saviynt Employee
Saviynt Employee

Hi @biswajitoram ,

We don't have any constraint to use only one special character in the account name rule. It should work even if you put both '.' and '@' in the special characters.

As you mentioned it is working fine in one environment and not in another, are both environments you tested on the same version?? 

Thanks,


Regards,
Pruthvi