Access request emails sending to delegate

[ant]

Hi All,

If user A is set as a delegate for user B, will user B also receive email notifications for approval? Or is it the case that only user A receives notifications and both user A and user B can see the request in the UI?

[DixshantValecha]

Thank you for contacting the Saviynt forums.

Kindly refer to the below forum post and let us know if further assistance is needeed on this 

https://forums.saviynt.com/t5/identity-governance/sending-approval-email-to-delegates/m-p/13496 

[ant]

Hi,

Yes noticed that but my follow up question would be, if delegate users are not getting any notification, even the having correct email set up, could that be bug?

[DixshantValecha]

Thanks for your update kindly refer the below forum links for further details on this.

https://forums.saviynt.com/t5/identity-governance/sending-email-account-password-to-delegates/m-p/25...  

https://forums.saviynt.com/t5/identity-governance/delegate-setup/m-p/9139 

[ant]

I need guidance on how to configure this so that delegate users can receive notifications. All of the URLs seem to be bogus

[sk · Accepted solution]

It depends on the configuration you have.

If you have Do Not Disturb Delegate checked in Global Configuration -> Preferences then it redirects the emails to delegated User

If you have Do Not Disturb Delegate is not checked in Global Configuration -> Preferences then parent user will have option to mute the email under his user profile once delegate is Active if you did Check Show/Hide Mute Email in Global Configuration -> Preferences

https://docs.saviyntcloud.com/bundle/SSM-Admin-v55x/page/Content/Chapter06-Configuring-SSM/Configuri...