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Workflow for new account task.

Community_User
Saviynt Employee
Saviynt Employee
Originally posted on November 21 2020 at 12:27 UTC

I know add access task is using for both new account / add access task workflow. Could you please let me know how i can set If account isnt exisitng, Set approver to IT help for new accout task Ser entitlement owner for add access tasks Thanks
This message was previously posted on Saviynt's legacy forum by a community user and has been moved over to this forum for continued exposure.
1 REPLY 1

Community_User
Saviynt Employee
Saviynt Employee
Originally posted on November 27 2020 at 05:33 UTC

You can use a parallel flow for this where the account tasks go to the IT help while the entitlement tasks go to the owner. You can have a condition in a workflow like this to have parallel for account & entitlements tasks in a single requests

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This message was previously posted on Saviynt's legacy forum by a community user and has been moved over to this forum for continued exposure.