update users in connection

[Community_User]

Originally posted on April 10 2020 at 15:44 UTC

We've updated some fields to sync to our Servicenow connection. I've included these in the newaccount and updateaccount json.

What is the best way to force an update of all users in a connection so this information will get passed on from Saviynt to Servicenow?

[Community_User · Accepted solution]

Originally posted on April 22 2020 at 05:39 UTC

Hi Adam,

You can have a userupdaterule to call updateaccountjson on csv import. When you import users via csv the rule would be triggered to do the needful.

Thanks

Ajay