Originally posted on May 28 2020 at 19:21 UTCOn Freshdesk articles, there's an option to leave feedback if the document wasn't entirely helpful. The model worked great for me, I left feedback and support updated the documentation.
However, the feedback opportunity is only presented once. After leaving feedback on an article, I can no longer rate or suggest feedback. Can that be changed so I can continuously suggest improvements or ask questions?
https://saviynt.freshdesk.com/support/solutions
This message was previously posted on Saviynt's legacy forum by a community user and has been moved over to this forum for continued exposure.
