ownership change for regular account

[Community_User]

Originally posted on September 12 2020 at 16:28 UTC

From GUI ,Admin have option to change the owner ...

Now our problem is ...if you change the owner then new owner associated profile attribute should replace with new owner at AD target system.

[Community_User]

Originally posted on September 16 2020 at 04:48 UTC

Hi Pradeep,

Greetings!!

Could you please let us know the version of SSM you are using.

Additionally, Could you please let me know below questions:

1) Are you considering manager as an owner?

2) Are you dealing with service Account/ a generic user account?

Thanks & Regards,

Anand Kumar Jha

[Community_User]

Originally posted on September 16 2020 at 06:03 UTC

Using SP2

1) Are you considering manager as an owner--Yes

2) Are you dealing with service Account/ a generic user account?---Generic Account (very special case)..

Thanks

Pradeep

[Community_User · Accepted solution]

Originally posted on September 16 2020 at 06:15 UTC

Hi Pradeep,

Greetings!!

The owner option is not intended for managers.

You can manage manager's information in any custom Property of account's attribute during import.

During provisioning, we are actually checking User's manager and fetching its account ID in AD specific endpoint in SSM and provision it. Similar operation is performed during Update or other scenarios.

Hope, this will help.

Thanks & Regards,

Anand Kumar Jha