How to send Create Task endpoint level email to entitlement owner

[Community_User]

Originally posted on December 24 2021 at 10:16 UTC

Hi,

We have requirement where we need to send Create Task email to Entitlement owner. We can use ${task.entitlement_valueKey.getOwnersRank1()}  to get entitlement owners username but how to get email address of the owners? is there any method for that?

Thanks,

Poonam

[Community_User]

Originally posted on January 5 2022 at 22:48 UTC

Poonam,

Where do you have the email configured ? workflows or at the endpoint ?

Regards,

Avinash Chhetri

[Community_User]

Originally posted on January 6 2022 at 08:52 UTC

Hi Avinash,

Thanks for reply. Emails are configured at endpoint level.

Thanks,

Poonam