How to iterate / pretty print the allEntitlementsValues in CreateTicketJSON

[Community_User]

Originally posted on February 15 2022 at 08:29 UTC

Dear all,

is there any standards / best practice way to iterate and/or pretty print the allEntitlementsValues variable in the CreateTicketJSON configuration?

 The current way it is put into a ticket is not very clear / nice to read for our support teams.

Specifically, I am looking to display the data returned in a table-like fashion in HTML.

Can anyone suggest how to properly format this information?

Best Regards,

Rainer

[Community_User]

Originally posted on February 15 2022 at 18:18 UTC

Hello Rainer,

Are you looking to print the details in an email ?

Regards,

Avinash Chhetri

[Community_User]

Originally posted on February 16 2022 at 07:34 UTC

Hi,

no, I want to print the details of the allEntitlementsValues into a ticket, that is created through the REST Connector via the CreateTicketJSON configuration. 

The details should look like an HTML table, just want to know if / how that might be possible.

Cheers,

Rainer

[Community_User · Accepted solution]

Originally posted on March 2 2022 at 17:00 UTC

Hi Rainer, 

Please make use of the below binding variable and this should trim all the extra character. 

${allEntitlementsValues.replace(':: ADD : ','').replace('\n','').replace('[','').replace(']','').replace('(','').replace(')','')}

Example output upon using the above binding variable:

Role Successfactor1 IN Test EntRole AuthObjects : WU Accountant,

Role Successfactor1 PO Test EntRole AuthObjects : Creation test 

Thanks & Regards, 

Belwyn.

[Community_User]

Originally posted on March 3 2022 at 06:04 UTC

Thank you Belwyn!