How to filter Contractors from User Manager review

[Community_User]

Originally posted on September 2 2020 at 14:23 UTC

I see there is an option in the Advanced Campaign Configurations to Include Users with Type of either "Employee" or "Contractor".

I've tried setting Employee Type field on a user to Contractor, but when I setup a campaign to only include Employee, they are still showing up.

The place i made the change is on the User Details tab, then the Employee Type field in the Other Details section. Is this the correct place to do this?

[Community_User]

Originally posted on September 3 2020 at 10:26 UTC

Hi Adam,

Yes in the user details page, if you set the employee type as Employee/Contractor, then while creating the campaign in the "Advance configuration" you can use the filter "Include Users with Type" to filter employee type (Employee or contractor) from a user manager campaign.

[Community_User · Accepted solution]

Originally posted on September 3 2020 at 12:41 UTC

This does not appear to be working in our setup then. I've got another user data field i can use for the filter, but wanted to use this built in option if possible. Will have to open up a ticket with support to look at it.