Disable the Particular Account

[Community_User]

Originally posted on August 30 2020 at 16:34 UTC

How we can perform particular account disablement from ARS?

Thanks

Pradee

[Community_User · Accepted solution]

Originally posted on August 31 2020 at 03:59 UTC

Hi Pradeep,

5.5.sp2 onwards, there is ootb capability to enable/disable or lock/unlock accounts through Access Request. You can follow the release notes to get more details. Let me know if you have any questions.

Regards,

Aditya

[Community_User]

Originally posted on September 11 2020 at 07:37 UTC

Hi Aditya,

I am using 5.5.sp2 but not seeing any such option.

Is there any configuration need to enable?

[Community_User]

Originally posted on September 11 2020 at 07:45 UTC

Yes, You need to enable it at the endpoint level. That way you can configure it for only those endpoints which support such a use case. Please do remember to take the latest 5.5.sp2 war along with the global configurations.

[Community_User]

Originally posted on September 11 2020 at 08:07 UTC

5.5.sp2 war is also have latest war?

This cloud setup configured by Saviynt 2 month back ,how i can verify war .

Below On login screen its showing SP2

Can you let me know which option you are referring at end point so that i can validate that..

[Community_User]

Originally posted on September 11 2020 at 09:20 UTC

This is what you should look at the endpoint level

If it's not present, please create a ticket and we'll be able to help you further

Regards,

Aditya

[Community_User]

Originally posted on September 18 2020 at 12:36 UTC

Hi Aditya,

Now i am bale to see Enable/Disable option at End point level.

While request through ARS its showing Disable option and Enable optionis not showing even i have disabled one account.

Account that i have disabled that is showing Status as a Inactive account in Saviynt .

Is there anything else i need to put in status account JSON...

Thanks

Pradeep

[Community_User]

Originally posted on March 8 2021 at 09:48 UTC

Hi ,

I am facing same issue. Enable account option is not visible on ARS page.

I disabled the account via this option. Account got disabled. Post recon the status of the account is In-Active.

Now I am trying to enable the account via ARS but Enable account option is not visible on ARS page.

Can you please suggest if I am missing any config.

Thanks

Devang

[Community_User]

Originally posted on March 17 2021 at 15:42 UTC

Hi,

You need to check if "Show Inactive Accounts in ARS" is checked in global configuration.

Regards,

Abhishek