Associated Entitlements

[Community_User]

Originally posted on May 11 2020 at 20:30 UTC

I've been told we can use Associated Entitlements to grant users entitlements in other endpoints due to having an entitlement in another endpoint.

I'm trying to use AD group entitlements to grant access in other endpoints. I've selected the Associated Entitlement in the other endpoint, but nothing seems to happen.

The entitlement is listed as an Associated Entitlement but the page shows several columns with 0 in them. Perm Hit, Rule Hit, Match Hit, Confidence. Is there another step i need to take to get this second entitlement to be granted to the users? I can't find much in the way for directions on setting these up.

[Community_User · Accepted solution]

Originally posted on May 12 2020 at 20:05 UTC

Hi Adam,

Do the entitlements in secondary endpoint need to be granted with new account creation in primary endpoint?

For above scenario, we can add entitlements from secondary endpoint in Primary endpoint show page - >

Or

Do the entitlements in secondary endpoint need to be granted to user because user has entitlements in primary endpoint?

For above scenario, we can add secondary endpoint's entitlements in Entitlement Map section of Primary Endpoint's entitlement show page

Help Desk documentation here - https://saviynt.freshdesk.com/support/solutions/articles/43000527104-viewing-or-updating-entitlement...