App Not showing up in ARS

[Community_User]

Originally posted on March 22 2022 at 17:33 UTC

Hello all, 

I have created a security system, end points and 2 entitlements types (groups & roles) with total 4 entitlements.

Here are the settings:

1. End point has the setting Requestable as ON, Security 

2. System has the access request workflow assigned.

3. The entitlement type request option is set as TABLE for both the entitlement types

But I am not able to see the End point (Application) on the ARS page for access request. Our Saviynt version is Saviynt v2020.1

Let me know how to proceed on this.

Tks

Sunil

[Community_User]

Originally posted on March 23 2022 at 06:13 UTC

Hi Sunil,

Please also check for the below:

1. Navigate to your security system and associated endpoint and check for the Access Query setup. The access query setup should be blank or your user should satisfy the query.

2.   Navigate to Security System  ->  set Automated Provisioning (Enabled) if it is a connected application or  Automated Provisioning (disabled) if it is disconnected.

3. Please create a sync Job(if not already created) and run the same.

 You will now be able to see the application on ARS Page.

Thanks

Nikita

[Community_User]

Originally posted on March 23 2022 at 15:30 UTC

Hi Nikita

Responses on your points:

1. There is no access query defined

2. Automated provisioning was enabled, I disabled it.

3. I did not understand your 3rd point --> 'Please create sync job'

With the above 1 and 2 points, I still cannot see the App on ARS page.

I have a opened a ticket for this --> #1392652 Endpoint not visible on ARS

Tks

Sunil

[Community_User]

Originally posted on March 23 2022 at 21:30 UTC

Sunil,

Please check under Job Control Panel if you have an Endpoint Sync Trigger Job created and if Yes, whether it is scheduled or not.

Regards,

Avinash Chhetri

[Community_User]

Originally posted on March 23 2022 at 21:44 UTC

Hi Avinash

These are the only jobs I see in our system:

Can you give me the steps to create the endpoint sync trigger job? And by scheduling this job, will the app start appearing on ARS?

Tks

Sunil

[Community_User]

Originally posted on March 23 2022 at 21:46 UTC

Hi Avniash

The endpoint Sync trigger job is created and is scheduled. I just verified it. 

DefaultEndpointSyncTrigger

SYSTEM

MicroserviceJob