Delete Organization
I am trying to delete an organization created for testing, but I see option to mark inactive. Just checking if there is a way to delete org from customer table so that it is not appearing in UI. ThanksVijay
Forum Posts
Entitlement End date is clearing once we do Account Recon
Hi,we have set the account entitlement end date as shown below for one of the user, but when we run the Account recon of this application end date is clearing out,our connection Type is AD
Organization Update Rule is invoking duplicate "Update User" Tasks when organization updated from UI
Hello Team,we have created one organization update rule that invokes when organization updated from UIand we are invoking update user tasks from this rule as shown below. inside Global config we have checked the "organization modification auto approv...
Organization Update Rule is not invoking "Update User" Tasks when organization update from UI
Hello Team,We have a Two Organization Update rules and both are having the same condition and action1) Trigger when Org update From UI2) Trigger when Org update From APIin the above two organization update rules we are calling update user task as sho...
Resolved! Attribute Change is not Reflected to User in Register User Form
HI.In Register User Form, I set as below for Department attribute and Manager Attribute.The point is that Department attribute is set to Manager's departmentName automatically.<Department attribute>select departmentName as ID from users where usernam...
Cyberark SCIM-based API JOB configuration issue
Hi Team,We have created a CyberArkConnector connector for cyberark SCIIM api. We are facing an issue creating a job to import an account in the JOb control Panel. So, we are selecting the job type as 'Application data import(Multi-Threaded)'We are un...
Saviynt to Cyberark Account Creation "User name ${user.username} is invalid"
Hi Team,We are using CyberArkConnector to create the user in CyberArk and we are using the below createAccountJson block.{"accountIdPath": "call1.message.id","dateFormat" : "yyyy-MM-dd'T'HH:mm:ssXXX","responseColsToPropsMap": {"name": "call1.message....
Resolved! Organization | Endpoint | Roles | Entitlement Tab Significance
Hello team,We are exploring the Organization feature within Saviynt (TPAG).We have created few organization and onboarded users into same.While creating the Organization, we have added few Endpoint, Roles and Entitlements as part of it.Query?1. What...
Resolved! SFTP connection information
Hi,We are trying to create a SFTP connection. Initially it was failing with invalid private key error. However we asked SFTP team to open the SFTP firewall ports for everyone, then the connection was successful.Now we need give the saviynt address to...
Elastic Stack - REST API Update Role Mapping
Hello folks,There is this app called Elastic Stack and below is the User to Role structure - "mapping": {"enabled": true,"roles": ["role1","role2","role3"],"rules": {"all": [{"field": {"username": ["user1","user2","user3","user4"]}}]},"metadata": {}}...
Need to set the systemusername of existing users as their current username
Hi,We have some existing users who's systemusername is currently blank or something other than their username. We want to keep their systemusername the same as their username. We are trying to do it through preprocessor but it's not working. {"ADDITI...
Resolved! Select Option of Register User Form do not Work Well
Hi Team. I created Single Select Attributes in Register User Form.In one attribute, I can see selectable option without entering search character.But in another attribute, I can't see selectable option until entering search character.I want to see se...
Create Organization and Update Organization tiles are not visible on Request Home Screen.
I have configured Sav Role with 'Create Request Home Option' to show tiles for 'Create Organization' and 'Update Existing Organization'. But still tiles are not visible on the screen.Am I missing something?
getUser API returning only 500 users
Hi Team,Using "url": "https://******/ECM/api/v5/getUser" we can get max 500 users in Postman so I understand to increase the displayed number we have to use user pagination but where do we have to use this pagination in Postman.could you please provi...
Sav4sav rest based user import limits
Hi All,We have created a sav4sav rest-based connector and there We have ImportUserJSON block as per below. Here we wanted to know why this block is importing only 500 users.{"connection": "userAuth","url": "https://******/ECM/api/v5/getUser","httpMet...
Dataset in Policy
Hi All,I have created one dataset as per the below name and I want to use this data set in technical rule - object section. sample code 1: ${if(user.location.equals(dataset_values.attribute1) && dataset_values.datasetname.equals('ADGroups')){dataset_...
AzureAd Import Access Error
Hi Team, We see an issue during full import of access for AzureAD. Job is failing due to below error.Connection Name: AzureAD ReconJob Name: AAD_Access_ImportError: "Data truncation: Data too long for column 'CUSTOMPROPERTY6' at row 1" After that, we...
Resolved! Email notification to user group member
Hi Team,We have created a user group named 'Second Level Approval', there we have added some user list. We have created an email template to send the notification to this user group member and we have added this email to the approval workflow.From re...
Tasks stuck in the pending queue after reopening from the completed tab.
Hi Team,We observed that when we tried to reopen any discontinued or failed tasks from the completed tasks tab, in the pending tab, tasks showed an "In Progress" status instead of "New." By using the option "Unclaim" in the pending tab, the task's st...
Resolved! Not able to update Organization attribute in user profile using CSV and ARS
Hello TeamI am trying to update organization while creating a user via ARS screen and via CSV upload but organization value is not getting updated in user profile. Organization modification workflow is marked as auto approve.I have tried using organi...
AdvQuery SystemUsername AutoIncrement
Hi Experts,As per docs https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter06-EIC-Configurations/Configure-Identity-Lifecycle-Setup.htm#topConfiguring Identity Lifecycle Setup (saviyntcloud.com)FN_EIC_SEQGEN('USER_SYS') we can use...
Can we disable the user at any particular timing?
Hi Team,We have a requirement, there on the user's end date, we want to disable the user at the end of the day at 6 pm.Could you please help us how can achieve this?ThanksSandeep
Resolved! Unable to use datediff function via User update rule to Enable User accounts
Hello,We have a scenario wherein If a user is terminated his accounts will be disable (Disable User Account),If the user returns to the organization within 14 days his accounts should be Enabled (Enable User Account).Disable user Account user update ...
Saviynt Catalogue - Remove access request Issue.
Hi Experts,The task is not getting created in Saviynt for removing access through Saviynt Catalogue.Suspected issue: Remove Access is getting created/generated in Global Scope (Servicenow Terminology), whereas all other Saviynt catalogue items are in...
How to Update service account's owner info during AD import
Hi All,Could you guys help me with one query?How to Update owner info during AD import?At AD end we are having owner information in extensionAttriute10 and during import we want a sync for the service account's owner in Saviynt. Thanks in Advance.Tha...
Email Notification
Hi Team,General for all emails I wanted to know if the email for "To section" is not available then have we had any configuration from where we can setup any alternative email in one shot?eg. If have user or manager email for the To section and that ...
Could you tell me about the initial password for the Create User Request?
Hello,I would like to ask about the subject of the title.I want to set an initial password for a third party user.So I applied for a Create User Request after adding the Password setting in Dynamic Attribute and sent an email to the User.Then I appro...
