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Forum Posts

Displayname must be the same as CN value while creating groups in Active Directory through API

While trying to create groups in Active Directory through the API with a different displayname than cn name, we ran into a bug (or at least we think it's a bug). The entitlement_value of our entitlement is different than our displayname. The entitlem...

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Caesrob by Regular Contributor
  • 582 Views
  • 3 replies
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Trigger Chain Job only triggering 1st Job

Hi Team,I have setup trigger chain Job which consists of below jobs serially:JOB Name                -> Job TypeSFTP_Import_Job  -> FileTransferJob Decrypt_FILES        ->  Invoke Extension JAR Job (ExternalJarJob) Now, On running Trigger chain Job, ...

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h_sapkota by Regular Contributor
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  • 2 replies
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Entitlement owner certification

Hi,I am currently working on the Entitlement Owner campaign. For Entitlement Owner, I have mentioned endpoints which need to be validated. But for some reasons, the entitlements from different endpoints which have not been mentioned in the query also...

Mortal by New Contributor III
  • 306 Views
  • 2 replies
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Resolved! Error in using the WIN-PS Connector to enable remote mailbox on Windows Exchange Server

Hello,We are currently facing an issue while trying to provision mailboxes for users through the Saviynt Security Manager, utilizing the Windows PowerShell (Win PS) connector. Our setup includes a properly configured connection object, and we have th...

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kelp984 by New Contributor III
  • 781 Views
  • 7 replies
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Resolved! [Bug in v24.1] User Update Rules not applied

Hi everyone, since the Upgrade to v24.1 the following behaviour occurs.User Update Rule uses Advanced Query Advanced Query contains special characters (such as "<" or ">")Preview works fin, but if you save and reopen the UUR, the characters are reply...

Murmur by Regular Contributor II
  • 290 Views
  • 4 replies
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Resolved! Mitigation Option is not visible in ARS

Hi,The mitigation option is not visible in ARS while approving the access. It shows that mitigation options are available but there are no options visible to mitigate.  We have enabled all the required global configuration.Best Regards,Aditya Chadde

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Reference User Attribute Update - SAP

Hi All,While creating new account in SAP systems, we are trying to update the Reference User Attribute present under "Roles" tab within the SAP system with a default reference user id. Account is getting created successfully but the Reference User at...

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Resolved! ADSI create account task not completing

ADSI create account and add access tasks are not getting completed even the AD account is getting created.Create Account JSON -{"objects": [{"objectClasses": ["user","top","Person","OrganizationalPerson"],"attributes": {"cn": "${cn.replace(',', '\\\\...

singh by New Contributor II
  • 390 Views
  • 4 replies
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ADSI Create Account extension attribute

Hello Commuity, We are NOT able to set extension attributes during the creation of AD account using the ADSI connector.Error in the ADSI connector logs- ERROR ADSIConnector.Common.Helpers.ResponseHelper Please check the data sent to extensionAttribut...

singh by New Contributor II
  • 444 Views
  • 7 replies
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Resolved! entitlement owner cerification

Hi,After completing the cerification progress is still showing "fully executed 0%" where it should be showing "fully executed 100%".Can you please provide the suggestion and troubleshooting steps for this?Thanks.

Mortal by New Contributor III
  • 621 Views
  • 6 replies
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Resolved! Access end date in task completion email

Hi Team - I am looking for a way to print the Entitlement Start Date and End Date in the task completion email. Please can someone advise> I have tried using ${entitlementshtmltablerows} but that does not work in the task completion email. 

shivmano by Regular Contributor III
  • 369 Views
  • 4 replies
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ARS in v24.1

Hello everyone, After updating our tenant to 24.1 we are seeing two options in the ARS page; Application and Role.This option 'Role' is visibile even though we don't have any roles to request access. Is it normal or a bug? thanks,Nazli 

Naz_A by Regular Contributor
  • 256 Views
  • 3 replies
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403 Forbidden API /uploadUserRequest

Hi,We are currently trying to trigger a csv file via uploadUserRequest. We are using the endpoint https:/{Base_url}/ECM/api/v5/uploadUserRequest according to the documentation here: https://documenter.getpostman.com/view/23973797/2s9YC5xBrz#a6d2f398-...

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alex1 by New Contributor III
  • 498 Views
  • 8 replies
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Resolved! User Update Rule "Re-Run Selected Technical rules" does not trigger Trigger

Hi everyone, I have a User Update Rule (UUR) that uses the Action Re-Run Selected Technical rules. Unfortunately, when the UUR is matching and is triggered, it does not execute the selected Technical Rule. When I use Re-Run All Provisioning Rules it ...

Murmur by Regular Contributor II
  • 265 Views
  • 2 replies
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Workflow check if User has entitlement A, Only then approve entitlement B request, Else reject.

Hi, We have a requirement where we have to approve/reject a request for an entitlement based on the existing entitlements the users account has. If user has entitlement A of Account A, only then grant access to the requested entitlement B. Similarly,...

Resolved! Query errors in Data Analyzer and Analytics

Hi, We are trying to use the regexp_replace feature in the data analyzer and are getting an error. The first regexp works as expected. Query: selectu.customproperty59 regexp '%|\[|#|!|\*|&|\(|\)|~|`|'' | { | \ ^ | } | \ \ | \ / | \ ? | > | < |,|;|: |...

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bbuchler by New Contributor II
  • 224 Views
  • 2 replies
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Cyberark vault integration

Hi Team,We are trying to set cyberark vault configuration to store and fetch pwd for applications. Able to get all the details through postman.We set up the vault connection.When using it in one of our DB connection with the vault config, and test an...

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Resolved! Discontinued tasks with "USERNAME IS NOT ASSOCIATED WITH ACCOUNTNAME" error

Hi folks,For some applications connected with REST connector, WSRetryJob is running and tasks are getting completed with appropriate result on the target, but the task itself in Saviynt is getting discontinued with the error message : "USERNAME IS NO...

Entitlement custom property values were lost

We ran into a new issue last weekend:We're maintaining some AD child endpoint entitlement custom properties manually in Saviynt for controlling how the entitlement behaves in approval workflows and also for setting display name for the entitlement in...

Sampo by New Contributor III
  • 212 Views
  • 1 replies
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Resolved! account not found in LDAP/AD

Hello,We have always been able to delete group memberships from accounts these past couple of months. All of a sudden, when we try to add a remove access task, the comments say "{account} not found in LDAP/AD"The connection to AD is successful, The a...

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Caesrob by Regular Contributor
  • 375 Views
  • 5 replies
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Auto complete Create Account

Hi, we need to have an auto complete on the create account for a an application but Saviynt seem to struggle on the auto completion even if the JSON response is 200 with success.This is the CreateAccountJSON (url removed):{"accountIdPath": "accountNa...

JasBel by New Contributor III
  • 145 Views
  • 1 replies
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Dynamic revoke access in database

Hi Team,We are having a usecase in DB connector (Type HANA DB), using database connector type, where in revoke access need to pass dynamic value of the grantor who granted the access(role) to user.REVOKE CONTENT_ADMIN FROM ZSAVTEST GRANTED BY SURAMP;...

Resolved! Account Filter for Oracle EPM

Hi Team,We have integration between Saviynt and Oracle EPM and we imported all Accounts, Roles and Groups from Oracle EPM through import job. Since the Oracle EPM of our client contains accounts from different Domains is there a way to add Account Fi...

bala by New Contributor II
  • 329 Views
  • 3 replies
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Issue with jar connector

 While executing Enable Account task of jar connector endpoint we are getting below error, below are the extracted logs for the same.Attached complete log file of Enable account Task Failure. (also attached Remove account and Disable account task fai...

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RajeshA by Regular Contributor
  • 361 Views
  • 2 replies
  • 0 kudos