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Hi,Can we use regex in PreProcessor to check the one of the column in the User import?Requirement is to validate if the email following Regular Expression(^[A-Za-z0-9._%+-]+@[A-Za-z0-9.-]+\.[A-Za-z]{2,6}$). If not user should be skipped. Thanks,Haris...
Hi,We are trying to launch entitlement owner campaign. And it is getting stuck in launching mode. With same template it was working fine in 5.5. Is this an issue?Regards,Indranil Biswas
I am trying to populate the "Username" attribute in the create user form, based on the input by the end user in the "Email" attribute.The requirement is for guest users. So if they enter the email as something@domain.com, I want the username to be au...
Hi Saviynt Team,We have a job that we created to import users from AzureAD connection. the job is running and it's getting completed without an end date and time and no user is getting updated or created. PFA screenshot for the same We didn't face...
Hi Team,We have a use case to provision service accounts in Saviynt, through requests coming from Service now.This use case is working fine, but the created service account getting tagged with the user who placed the request, ideally it should not be...
Hi Team,We are trying to update the customproperty based on the country. In customproperty will store the OU value and in the OU we have to pass the dynamic value.Example:select username,case when customproperty3='00' then 'OU=Comptes Actif,............
Hi,We are using SFTP connector to get the userimport file to Saviynt DataFiles location - we are using the relative paths for different user files. But while running the SchemaImport, what should be the filename in SAV file?I have tried the below as ...
Hi Saviynt team,I am facing an issue while trying to store ProxyAddresses in USERATTRIBUTE_EMAIL from AzureAD. Its not able to store all the ProxyAddresses which I can see in Postman. I am also storing the ProxyAddress in CP60 and it's able to store ...
Hello,We are importing a few attributes to users' custom properties from AD using user import job. Both the full import and incremental import are taking similar time to complete. We have Build Users Cache Map and check rules as YES in the configurat...
Hello, We have the next workflow: And we are receiving both email templates (marked with yellow in the image) at the same time, in the same trigger of the workflow. Any idea why this is happening? Thank you in advance. Regards,Alan Rojas
Hello Everyone,We have a requirement to derived some user's attributes from the manager's attributes.We have implemented a UpdateAccountJSON on a SAV4SAV connector that is triggered through a user update rule.The Update Account task on Sav4Sav is wel...
Hi Team,While creating the request in ServiceNow, the request is getting auto-cancelled. Please help me to get it resolved.Thanks,Anil Rautaray
Hi everybody,I am currently building a dashboard in Control Center.Within a single book I am looking at create 3 KPIs, using pre existing analytics (these run correctly and return data).I have been able to create 2 of the 3 KPIs required, but upon at...
Hi Team, Facing a wierd situation while provisioning and deprovisioning a certain entitlement using a REST OOTB where the I can see the values of the httpParams in the logs fine, however, do not see the tasks getting completed in Saviynt. The pendin...
XML Payload sent to Workday for update user must contain the username/password used in the connection. I am able to provide the connection password but it doesn't like the username.Excerpt of payload: <wsse:Username>' + USERNAME + '</wsse:Username> ...
Hi, I am getting a 415 response when using an updating SOAP RAAS user import config from the ultipro saviynt docs. The content-type value looks to be correct based on UKG RAAS documentation. Any suggestions would be appreciated: { "CONNECTION1": "L...
Hi Team, I have created a user update rule as below . Task is getting triggered. But when i check the pending task it is not mapping with the respective application. Because of which when i run the wsretry job for that application it is not picking u...
Hi, In an application. we are calculating the account name by using dynamic attribute. and as per the logic. acct name- AZADMIN-count(current accounts)@abc.com for first user account name would be - AZADMIN-1@abc.com for second user account name woul...
i am invoking 2 APIs in updateuser json. Am facing issue with second invocation. Call1 am getting the access_token and am unable to pass the token in call2. CALL1 RESPONSE: "ERROR","Call response: {"access_token":"eyJ0eXAiOPZja1T6X9WWMs__zM53M3wz2C...
Hi Team, It's a very trivial issue, but somehow I am not able to find out what the issue is.We have a requirement to create/update a Sav4Sav account only when the source is a request The JSON is working fine if I don't put a condition there, but whe...
Hi everyone, Is there any way to add / remove tile or even add custom tiles to the Home Page in Neo Experience? Talking about these: Cheers
Hello,We seem to have ran into a bug regarding the "Ask For Start Date End Date While Request" option in the entitlement type while requesting access.We set the "Create Task if Start date less than" option in global configuration to 15 minutes.Exampl...
Hi,We have a requirement to check if for an entitlement rank 2 owner is there or not.. we don't know the exact it is just it should not be null.. if null move to else otherwise to if blockCan someone provide a variable for it?Update:Variable - entitl...
Hi Team,We raised an Entitlement/Roles request from ServiceNow, and tasks were created and completed in Saviynt, but still the request status is "OPEN" in ServiceNow instead of "completed."Do we need to run any job?Please help us to resolve this issu...
Hi.I tried to set noOfRecordsinOneSheet value in externalconfig.properties file to 100000 and did application restart referring this guide.- https://forums.saviynt.com/t5/saviynt-knowledge-base/analytics-did-not-extract-the-complete-report/ta-p/31637...
We are suddenly seeing this error in the logs and tasks are not getting processed. This is a REST API based connection to create tickets.Got Webservice API Response: [error:Error PKIX path building failed: sun.security.provider.certpath.SunCertPathBu...
Hi team,We have configured work flow and added email template that needs to be sent to Resource owner for pending approval. However, the emails are not being sent to the Resource owner. Could you please help us check this?Regards,Sharada
Hi everyone, For our non-admin users we see the following error message on their home page. Do you know, where this comes from? To me it seems it is some kind of missing SAV Role. Cheers
Hi everyone, I wanted to know, how you handle Username generation. RIght now I have th eissue, that subsequent Requests use the same Username, as the "Auto Increment" Feature does not seem to respect In-Flight requests. Any hints how to tackle this? ...
Hi Team,Two entitlements have the same name, one is active and the other is inactive. We created a technical rule and only one entitlement appeared at the time of selection. However, when it executes it picks the inactive entitlement. Upon checking t...
Hi everyone, I currently struggle with a new issue and I'm quite sure at one point it worked. When a new "Create User Request" is created, somebody needs to approve / decline that request, based on the specified workflow. When I click "Approve" or "R...
Hi Saviynt Team,I am facing the issue of achieving uniqueness in CN value. If I am trying to create the user with the same firstname and lastname it's correlating with the same CN value. Can you tell me if there is any error in this or is there any d...
Hi ,We are trying to ensure the not null check in the update account json like the account should get updated if the attributes got updated with not null values However , even after ensuring the not null check the attributes are getting updated with ...
Hi,We have a user update rule which used to work perfectly fine in v5.5. After migrating to 23.12 somehow it is not working. It supposed to generate user mail based on some condition, which is not happening.Can someone suggest how can this be fixed? ...
Hi Team,After we followed all the steps to onboard the O365 application, when we try to hit the O365 application running on IIS Server throws the below error. Is this expected behavior or do we get some other messages? Thanks.
Hi Team - I have an application for which the security system is set as 'EntitlementsOnly' for create task action. This is working as expected but the problem is with the workflow for this security system. The requirement is that if the entitlement r...
Hi All,We are trying to update the 'EXCLUSIVE_ACCESS' column of the table 'APPLICATIONTYPE' using enhanced query. We are facing the issue:'Data truncation error: Data too long for column 'EXCLUSIVE_ACCESS'.Below are my observations and understanding:...
Hello developers, We are trying to update an endpoint's attribute for 'Block any request due to existing request/task in-flight' via API. Using this attribute as provided in API documentation (Saviynt Security Manager API Reference v5.5 SP3.20 (getpo...
Hi Saviynt Team,Account-entitlement mapping is getting removed for Inactive accounts after import job ran for SOAP connector.How to fix this? Please guide us. Thanks.
We were told to use user update rules going forward instead of running detective jobs. We used user update rules, and it's working fine for joiners and movers. In Movers, we have one particular use case where if we click on preview for the condition ...
Hi Team,We have 17 active accounts and 1 7 active entitlements in an endpoint, we are getting the data of accounts having access from account_entitlement1 table using the below query after provisioning using technical rules:select * from users u, use...
Hi Team,We are triggering certification on change in few attributes as part of the Mover/Transfer process.Below is the Screenshot of User Update Rule:Mover Rule is triggering for a user but when I run the Launch Certification from Rule Job, the JOB i...
Hi Team,We have a requirement where we need to compare time in the CST Time zone. We tried to use the function CONVERT_TZ(sysdate(), 'UTC', 'America/Chicago') but Saviynt is not returning any values for the function. We have used below query to try t...
Hello All,We have configured Parent Child Entitlement for AD using Endpoint Filter. We have SOD rules to detect the violation and when we remediate the violation 2 task are created of type remove access for Parent and Child entitlement. This is worki...
2024-03-13T09:13:33.766366404Z stdout F 2024-03-13 09:13:33,766 [http-nio-8080-exec-174] INFO domain.JobcontrolController - Auditing for list of JobControl2024-03-13T09:13:33.776195358Z stdout F 2024-03-13 09:13:33,776 [http-nio-8080-exec-174] INFO d...
Hi All,I need assistance for SOAP connectionJSON, where authentication type should be No Authorization. I am able to connect to this api using the SOAP UI. But, unable to do the same using the connection json. I am using the below connection json fo...
Hi,we want to fetch the inbetween value ,after open parenthesis "(" and before underscore "_" from the Customfields-->value and we are able fetch the value using below logic in userimportjson(rest connector). "customproperty11": "#CONST#${String RTN...
Hi Team,We are noticing that Add access tasks/chg password tasks are getting errored out for users who are having 2 AD accounts in which the status of one Account is active and another account is Inactive. How to resolve this issue.Regards,Sharada
Hello team,Working on a basic AD connector for a UAT account creation. While creation, we get the following message: Checking DN for *DN*.Not FOund DN for *DN*. Task gets completed and account gets created as well as it gets pulled back in recon but ...
Hello all,I am getting an error when a user update rule sends an email notification, as you can see in the attached logs, it loads the following email template "IAM: ALERT Empty user attributes have been detected (to manager)".java.lang.IllegalArgume...
