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Im trying to provision access to CRM application. While doing so Im getting the below error in the task.Error:Error in processWebservicegroovy.lang.MissingMethodException: No signature of method: com.saviynt.provisoning.rest.RestUtilService.getDynam...
Hi Team, if user as "AD" account assigned then "X" application should be visible/available for request in ARS screen. If a users dont have AD application then X app should be not requestable or visible in ars.How to achieve this?thanks in advance.
HiAfter configuring required connectors and importing data for Duo integration, i am trying to raise first access request for another user but its failing with following error in logs. Its related to dynamic attributes which were created by default b...
Hi,We are trying to disable AD Service Accounts (uses the AD OOTB Connector) to disable a service account. The disable task is getting triggered and when we run the provisioning job, the account gets disabled but the groups are not removed.We have do...
Hello,when there is a enterprise role assigned to a user or requested by a user. although the user is active and the request is approved. but one entitlement of the role is belong to one of his inactive account. in this case, is that role can be gran...
Hi,We have a customer who has lot of external users that use Saviynt. Customer would like to show few external application hyperlinks on the home screen so that users can click on the respective hyperlinks and access the application.We thought of cus...
Hi team,We have a requirement to generate a dynamic attribute based on two/more other dynamic attributes.The three DAs are FirstName, LastName, and ApplicationName. The first two are sql queries type and the third one is a dropdown type.Based on the ...
Hi.We have a specific environment and need to modify workflow accordingly. Here is the info.1. Details- Endpoint 'A' has two types of entitlement values - Application, Roles.- Application type entitlement has 'Infra' or Null values in customproperty1...
Hi Team,I want to know the feasibility of adding SAV roles directly to the user. Currently the sav role is adding as an entitlement to the SAV4SAV account after the request is completed in ARS.We have used SAV4SAV rest connector to get all Sav rules ...
Hi Team, During the access request form submission process can we use the below attributes for validation in Endpoint dynamic attributes? 1. Request Type (New Account/Modify Account) Example: currently i am able to use the requestee or requestor.. Is...
Hi,This is with reference to the SAV role configuration for Onboarding and Offboarding. When a user is provided with ROLE_HR_CORELOGIC_ONBOARDING SAV role, they should not see Intelligence in Home Page. But post 24.2 version upgrade, we have noticed ...
Hi Team,We need to add entitlement description on the new UI for every entitlement w.r.t to each application but on the current version v23.5 we are unable to add this.We can add this in the Classic UI but we need to know if there's any way the descr...
Hi,I need information on "how to create a custom query job?"Need help to create an update account task for the user account. User is already having an account on the endpoint but account custom property 45 is not updating.Thanks.
My use case is to update isCallcenter attribute on a target EP1 (SaaS application) based on an AD group provisioned in target EP2 (Active Directory).Users will request an AD entitlement on EP2 which when provisioned must trigger an update automatical...
Hi Team, We are trying to integrate the ServiceNow as Request Form using Saviynt ServiceNow App which is installed and configured in ServiceNow. Now while I requesting Saviynt App role from ServiceNow app throws below error. [0000001] - ERROR {R...
Hi Team,I followed steps as per saviynt document:Uploaded logo image from UI:testing hit the Url in incognito: I can see the imageBut when notification is triggered : Logo is not displayed, let me know if I am missing anything in configuration.Saviyn...
Is it possible to request SAV roles using ARS ? And if yes how to do it ?
We have 2 sources through with the users are created. One via Saviynt (Create User Form) and one via HR Source.Username generation logic is used with Auto increment like below. (Basic Config)Constant value USER + 1 character from firstname + 1 charac...
We have following situation:We have an AD system and are using ENDPOINTS_FILTER in connection, so we get multiple child endpoints.Now if we remove all entitlements from a child endpoints account, that account is shown as disabled on next import, whic...
Greetings,I have a usecase where the enduser sees only a selected entitlements in ARS depending on its previous selection in ARS.Like example in my case, in ARS while requesting if the user selects entitlement "Financial Systems & Reporting" then onl...
Hi,I have a dynamic attribute defined with a static note during access request for a logical AD endpoint.This static text is 299 characters long and is not mapped to any account customproperty. However, on the request approval screen it does not wra...
Hi All,We have run into a weird situation where a few dynamic attributes are not visible in the Request History after raising the request. User has selected values in all the dynamic attributes correctly and while reviewing the request before selecti...
Are there self service options available to entitlement owners, where they can see what they own and then request accounts to be added/removed. I've been trying to sort out sav role features if its possible through the Manage Entitlements screen. B...
We are on Version 23.10. Does Saviynt have the ability to clone existing user's access to another user?
We have a requirement to send emails during the ARS approval process especially when requested for multiple endpoints & entitlement. We are using some dynamic attributes. if we use ${entitlements} it will print all the requested entitlements in emai...
I have a use case to force users to select certain custom attributes (configured as dynamic attributes) when selecting an AD entitlement (This is related to the use case posted earlier at https://forums.saviynt.com/t5/identity-governance/mandate-busi...
We are attempting to remove an account from an endpoint on the ARS page, which creates a 'remove account' task. However, once the task is completed, it displays the account status as 'Manually Suspended,' whereas we expect it to show as 'Deleted.' Is...
Hi Team,We have created 2 functions (SODEnt1, SODEnt2 in RKFunction1 and SODEnt3 in RKFunction2), added the function mapping to Risk and Ruleset and tried requesting for all the entitlements in a request but we didn't get any error for SOD violation....
Hi Team,In the ARS (Manage Service Accounts) form, our goal is to remove "UserGroup" from the available options in the Owner Type dropdown menu. Could you please provide us with the necessary steps to accomplish this task? Your guidance and assistanc...
Hello Everyone,I am aware that few OOTB audit trail are available for Few objects which we can view from Admin->Audit Trail. Does Saviynt support to add custom audit actions ? Say for example I need to add new objects type as Access Request -> and a...
Hi All,We are facing an issue where the ARS form becomes unresponsive. We have an entitlement type for which user wants to raise a request. All those entitlements which the user has for that entitlementtype are shown in a list in the bottom of the A...
We have a requirement to show rejected entitlement in the email template in case of partial approvals.For instance, when a user submits a request for 5 entitlements, and out of those, 2 are approved while 3 are rejected, only one email about the appr...
Hi, I have a requirement where the Start date and end date for the roles on the application request forms needs to populated on the account attributes: 'valid from' and 'valid through'. I have referred the documentation and configured the start date ...
I am trying to have the email template use the Endpoint Display Name in the subject and body of the email that goes out to the approvers rather than the endpoint name.The email template currently uses ${endpoint} - this works and it pulls the endpoin...
Hi Team, In 23 version, we are observing an issue that, whenever enterprise role request is submitted for to remove the role, Upon completion of the remove access tasks for the entitlements associated to the role ,Role is not getting removed from the...
We have a scenario where in user customproperties (46 and 47) we store comma-separated country codes (eg: DZ,AO,AI) and region (EMEA,AP). We mapped the entitlements in the same way, added country codes and region values in the entitlement customprope...
Hi All,We have a disconnected application with multiple dynamic attributes (Time Zone, Default Language etc.). A user can modify their values in the application's access request form. When a user modify one of these dynamic attributes values and subm...
Hi, We have a requirement where the first level approval need to be skipped if the requestor is member of certain user group. Is it possible to check query in If ELSE condition?Appreciate any pointers/insights to achieve this use case. Thanks
Requirement - Only call center agents must be allowed to request PingSSO desktop entitlement without a business justification. All other "non-call center agents" users must provide a business justification while requesting this entitlement.While requ...
Hii,We have integrate saviynt app in service now application.1. From Service Now we raise a create account request for the saviynt application. We select the workflow engine as a saviynt in the service now connection.2. For commercial center applicat...
Hello - We've run into the following degraded user experience while testing 24.1 upgrade. I submitted this as a bug, but received push back. Is this behavior "expected" in the new 24.1 UI? The request role for self flow includes an unnecessary sele...
Hi all,Is there any way we can enable users to search beneficiaries by their Job ID while requesting for others in the ARS page? If yes, please let me know the method.
Hi Team,I need a solution on removing the entitlement type from couple of entitlements and map them to a different entitlement type from the same endpoint.Currently on v23.10, we do not have ADHOC job to manually update the entitlement type from the ...
Hi All,We have a multi-level workflow (manager + usergroup1 + usergroup2). I recall that when an approver approves the request at a level, and the request is assigned to them again at another level, then the request is auto-approved for them (if we d...
Hi,Working on Create Account. I have created an account for a user based on the request where user is having access to an application. But the account status is coming as manually provisioned, not as an active. The user is having different account wh...
Hi,I have configured an Emergency Role, I was able to request access for the emergency role. Now I am trying to extend the end date for the request but when i go to Manage My Access and try to Modify, I do not have the ability to update end date. but...
Hello, I am trying to add a test for checking if an entitlement owner exists.That is not the owner of the entitlement selected in the ARS but the owner of a specific entitlement which is the combinaison of a site (dynamic attribute) and a profileI a...
Hi,I have a use case where I am onboarding a new user in Saviynt with a future dated start date.I am provisioning the user to Active Directory with some birthright access using a technical rule. The account and access is provisioned upon user creatio...
Here is the usecase -During New Account creation we have few DA in parent - child combination. Based on Parent attribute selection Child attributes will get pre-fill. Both Parent and Child are of type SQL ENUM.There is a requirement that if Parent at...
Hello Team,I am seeking guidance on the recommended approach for restricting user selection to just two owners when creating or modifying Service Accounts using the ARS(Manage Service Accounts) form in Saviynt 23.6. Specifically, I am looking to des...
