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Hello, I want to send the request to the manager of the manager if the first manager is inactive.I put this workflow below and when i test it, when the first manager is inactive, the approval request is going to admin admin instead of the manager of ...
We are planning to use Saviynt's SNOW app and need an architectural diagram for this solution.I searched in the doc portal and could find only this - https://docs.saviyntcloud.com/bundle/SNOW-Saviynt-Integration-v24x/page/Content/A-type-supp-intg/Ser...
In the "Config for Available Entitlement in Service Account" field, the current value is...{"Service ID":"ev.status=1 and ev.customproperty31=1","CS Shared":"ev.status=1 and ev.customproperty31=1","DC Shared":"ev.status=1 and ev.customproperty31=1","...
Hi,I am trying to do instant provisioning on "A" application. It is working when i use "Request New Access" option. But when i use "Request Access", access is not provisioned immediately. Do we have to have any configuration setup for classic UI?I do...
HI, For Reset Account Password for others in ARS, can we change Text ? if yes, where we can change? Can we customize this popup, can you point me where can I do
Hi everyone, I'm wondering how you tackle Users with multiple Accounts in the same Endpoint (e.g. User Account, Admin Account).Do you have a separate Endpoint for each Account Type? Do you have them in the same Endpoint? Both approaches come with the...
Hello Team, We have a requirement for customer if we can pass following for Zero day ticket when pending tasks Created1. All Tasks ID for a user, I want to send list in the same ticket: If yes, need variable, if now how to handle?2. All Entitlements ...
Hello,I am trying to send an email containing the comment added by the manager when requesting access to an application.Here:How can I access the comment in the email template?Kind regards,Ivan
Hello, on 5.5 version, we have a strange behviourWe submited an ARS for creating an account on a Rest connector. the Request contains several dynamic attributs and 1 entitllementafterwards,We can make a request to change the value of a the entitlemen...
When i do an export/excel of Completed or Pending Tasks from the UI a message comes up stating that " A background job has been started to generate report." An email will be sent once the report is available for download." I don't get an email. Where...
Hi,Is there any way to restrict user to raise request for himself or for other if a new account request is already raised for the user that particular application.Example- I need access to app -A and would need to raise new account request in Saviynt...
In the previous UI (NEO Exp disabled), we had deeplinks within our email templates to direct approvers/reviewers and requesters/requestee to see direct request history item to the specific request they re assigned or requested. ie. Request Approval...
Use case:We need that when a manager, which, is a manager of internal employee and external users goes to request access for Others, it only shows him the applications available for that specific user, for example, if the user is an internal employee...
Hi TeamWe have the requirement from client to onboard 2000+ apps. We want to understand how should we add the applications in prod so that there is no impact on performance.Currently client is having 300 applications in production. Can you please sha...
Is there a mechanism available to prompt email notifications to administrators for processing requests related to birthright access for disconnected applications? The tasks should be initiated automatically, and once the emails are dispatched, the st...
Hi,I have a problem to send notification for New Account Task completed.I add the template on the endpoint, but i didn't receive mail when task is completed.I have nothing in logs. (The smtp works, I receive mail for approval request).Is there any ot...
Is there a way to determine, either through the UI or from an analytic, to determine how a request was actually made (from the UI, from a bulk request, from the API, etc)?
We are currently trying to integrate with SNOW to allow our users to request accounts/access using the existing SNOW request / approval process. We've deployed the Saviynt App for Service now and successfully imported users, accounts, access, etc an...
Hi,I want to hide the view of a specific endpoint for users who don't have a specific right, but be able to make requests for all users if I have that entitlement.The request works, users with this right can see the endpoint and make requests for the...
Hi, I have created a rejection email. Below is the emailHi ${requestor.firstname} ${requestor.lastname},Your request for ${user?.username} with Request ID - ${requestid} has been rejected.User Name - ${user.firstname}${user.lastname}Account Name - ...
Hello team,I the endpoint configuration in state and status field block I can see lock,unlock to be made available for request.1.What is the use of lock/unlock?2.What is the difference between enable/disable vs lock/unlock?3.Which json in the connect...
Hi,We have a use case where we have SaviyntForSaviynt custom Sav role such asCPO Role:ROLE_CPO_ASIAROLE_CPO_AFRICAROLE_CPO_EUROPERPO Role:(Each CPO role should have minimum of 3RPO role)ROLE_RPO_INDIAROLE_RPO_BHUTANROLE_RPO_SRILANKAROLE_RPO_SOUTHAFRI...
Hi, does anyone know why these request items are not in alphabetical order initially? The new UI list those where you have access first, but all in some random order. I know you can click the sort button on top, but our users would like it sorted w...
Hello,I'm using the PowerShell example for Fetch Request History Details found at https://documenter.getpostman.com/view/1797923/RWaLwo21?version=latest (Access Request > Request History > Fetch Request History Details) and I'm having some issues get...
The context is: we have Saviynt app installed in ServiceNow. We tried to open a request for a user (requesting an entitlement) from ServiceNow. In ServiceNow, after the creation of the request, the request appears immediately as "Approved" (in the "A...
Hi Saviynt forum,As part of the access request process, I need to configure AddAccessJSON and configure a Provisioning Job (WSRETRYJOB) with that target application. The job seems to run successfully (checking from log seems no error) but the task st...
Hi Team,We have a requirement where some attributes of users should be auto-filled in ARS form based on existing user/account attributes. But if user want to modify it they should be able to.By using single select from SQL able to populate but it not...
Hello,Each user have 2 accounts in an endpoint.and I would like to limit requestable ents by the account name or account CPs.this is what I tried in DA so I can control the request. select case when name like '%-1' then 'True' else 'False' end as id ...
I am getting the above error when trying to request for an account in the target application which is a disconnectedapplication. The status of the account 'PRAJEN2' is 'Manually Suspended' and since we have the account name rule set for unique accoun...
Hi Team,We are seeing an below issue in 23.12 version.Let's say Entitlement A which is belongs to App A is part of Enterprise Role A(Which is dedicated for to give the access of Entitlement A) and Role B ( It consists of many entitlements for diffe...
Is there any guidance on how to update the application icons in V24.1 when using Access Request Neo Experience?See below:The lower icon was created when using application onboarding template.I have seen the following steps in other posts for V23.x1. ...
Hi Team,I am trying to add a list of values as ENUM to a dynamic attribute for an endpoint in order to display them as a part of dropdown field on the ARS form. However, I am getting an error stating that - Operation not allowed as you are entering a...
Hi Team,We have observed an issue as for new account request end date is auto populating withthe duration mention in the "Config JSON for Request Dates".Currently below is the configuration for "Config JSON for Request Dates" in Entitlement type.{"EN...
Hi,We have a use case where we want to use the Entitlement With New Account feature. So in endpoint X, we've to add an entitlement from another endpoint Y. However we want to only create task to add access for entitlement from endpoint Y, if the new...
We have a requirement to include a basic entitlement automatically, every time someone is requesting other entitlement from ARS.Let say application is AP1. AP1 have 150 entitlements. EV1 is the basic entitlement which everyone should have access to.N...
Scenario : We have a set of endpoints with logical (user friendly) entitlements - they represent application roles.Users can request them via ACR process. We have hundreds of them. To map these user friendly entitlements to "real" entitlements impor...
We notice that Saviynt users can Modify Access on an AD Endpoint and see the current group membership (entitlements) while other users that are also part of the same AD groups do not see their current group membership when using the Modify Access opt...
Hi Team,Can anyone please confirm what is the character length of Attribute type 'Large text' in Dynamic attribute Thanks
We have 3 members under a group listed as the owner for a disconnected application. If one of the member claims the pending task and move it to completed, can the other member view the tasks that were assigned to that group? Right now, only the membe...
Hi Team,We've created a workflow for Access Approval.Everything is working fine, except that it sends out a duplicated email for the "Notification Email Template" (Requestor). We have only configured the 'To' field with ${requestor.email} and blank f...
Hi All, As part of transfering the entitlement owner to the manager when the user is made inactive from HCM, we are trying to populate Owner on Terminate. I have tried inline processing but it doesn't seem to work "UPDATE NEWUSERDATA LEFT JOIN CURRE...
We have a requirement where we want to give managers an option to request (provision or de-provision) Active Directory and/or Exchange application access for contingent workforce reporting to them. In some scenarios, Managers will be de-provisioning ...
Hi Team,We have a requirement to update specific entitlements attribute in target. The entitlements are active directory based and they are provisioned into AD from Saviynt. We update in the connection level create-update mapping json and for new AD...
I created a rule in Peer Access Analytics and ran the Job, but Relevance does not appear. I was told about a year ago that this function is not available now, but is it still not available?
Hi Everyone, I have Entitlement type as Groups and showing below as in ARS form.. How can we store these entitlements associated under this Entitlement type in Account request. Requirement: we want to capture entitlements in new account request(task ...
Hi,1. We opened a request for Account modification in Saviynt and in this request we added an entitlement to the existing set of entitlements and submitted the request. At this point, submitted request's status was In Progress.2. We then logged in a...
Hello , At our client, we have a 3 level workflow already in place (Manager --> Business Owner --> CISO) depending on the criticality of the entitlement.We have now implemented SOD's and mitigation controls and added additional level of approval at t...
Appreciate any help on this;I am trying to filter out the requestable Entitlements based on the selection of account. What is the binding variable to be used in this caseI am usingev.customproperty1=(select customproperty1 from Accounts where name=($...
Is there a way we can customize 'user has access' note/message in select application screen when end users are trying to submit access request? This message is deceptive when user tries to request access to application.
Hi,I know Saviynt functions support API. Can I call Saviynt API such as Access Request API from the Saviynt rules or tasks? If it can, can you show me how?ThanksMark
