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Previous Discussions Lost on migration

pivitale
New Contributor III
New Contributor III

Hi all,

I just want to point out that all the old discussions from the freshdesk are lost, since it redirects to the new forum.

 

Is there a way to recover that information? or it is lost forever?

E.g.: we are interested to the discussion that was present on this link:

https://saviynt.freshdesk.com/support/discussions/topics/43000528540

 

regards

2 REPLIES 2

Miguel
Saviynt Employee
Saviynt Employee

Hi Pivitale,

Thanks for reaching out. You can utilize the search functionality to find the content you wish to see as long as you are logged into the Forums site. Please note at this time, not all content has been migrated over. Please check out the information on the following link with information on the content from the previous forums and their associated posts

 

https://forums.saviynt.com/t5/general-discussion/content-from-previous-forums-platform/m-p/7317#M18

 

thank you

Miguel

Forums Moderator

 

Thanks, Miguel

pivitale
New Contributor III
New Contributor III

yep I realized that the tickets have been migrated from the legacy forum and after enroll my self here I am able to see them I thought there was a unique identity among the two portal.

 

regards,

PV