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Forums Notifications needs to be auto cleared ?

rushikeshvartak
All-Star
All-Star

I have opened all posts, and in order to clear the notification count on the top right corner, I need to click on the bell icon to clear manually.

Expected behavior is that once I open the post notification, the count should reduce automatically.

Recording 2024-09-12 at 13.28.31.gif


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.
4 REPLIES 4

Sunil
Community Manager
Community Manager

@rushikeshvartak Does the page refresh clear the notification count? 

It does notRecording 2024-09-12 at 13.48.22.gif


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Sunil
Community Manager
Community Manager

Ok, let me confirm with the expected behavior and update.

Dave
Community Manager
Community Manager

This is the expected behavior of the system.

The notifications icon alerts users to various activities based on their settings, such as receiving kudos, being mentioned in a post, receiving an accepted solution, replies, earning new badges, etc.

To clear the notification count, it does need to be clicked manually.

I understand that managing a high volume of notifications can be overwhelming, especially if you’re subscribed to many threads. But that is not the typical user experience.