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09/12/2024 10:29 AM
I have opened all posts, and in order to clear the notification count on the top right corner, I need to click on the bell icon to clear manually.
Expected behavior is that once I open the post notification, the count should reduce automatically.
Solved! Go to Solution.
09/12/2024 10:46 AM
@rushikeshvartak Does the page refresh clear the notification count?
09/12/2024 10:47 AM - edited 09/12/2024 10:48 AM
It does not
09/12/2024 10:49 AM
Ok, let me confirm with the expected behavior and update.
09/12/2024 10:49 AM
This is the expected behavior of the system.
The notifications icon alerts users to various activities based on their settings, such as receiving kudos, being mentioned in a post, receiving an accepted solution, replies, earning new badges, etc.
To clear the notification count, it does need to be clicked manually.
I understand that managing a high volume of notifications can be overwhelming, especially if you’re subscribed to many threads. But that is not the typical user experience.