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Access to content stored in the legacy Savyint forum

New Contributor
New Contributor

Hello all,due to the switch to the new forum, the links to forum posts from the old forum unfortunately no longer function.

I noticed this with the following links, among others:

* https://saviynt.freshdesk.com/support/discussions/topics/43000525889

* https://saviynt.freshdesk.com/support/discussions/topics/43000529055

* https://saviynt.freshdesk.com/support/discussions/topics/43000524143

Instead, you are always redirected to the start page of this forum. (ttps://forums.saviynt.com)

The same behaviour occurs when clicking on the links from within the Freshdesk search.

Is there a way to access the content from the old forum ?



Community Manager
Community Manager

Hi JVI, 

With apologies, your post slipped by me and I didn't see it until now. (The list of URLs in your post triggered the spam filter and hid your post from me.) 

Another forum member asked the same question and I replied: Here

Basically what I said was, the links to the old forums do not correlate with the new forums.  Due to limitations during the migration process between the two forums, the links weren't mapped appropriately. So, yes — all the old links are broken. 

Most of the old posts ARE here in the new forums. You'll have to be logged in to see them.  And if you know the subject heading, you can search for them.  But yeah, the number in the old URLs won't help you find them. 

I'm sorry for the trouble and inconvenience.  This new forum has a lot more features and will provide a healthy, growing community for years to come.  

We hope you'll come back and participate in some of the conversations we're having, and maybe help others who have questions.  

Best wishes,