We are delighted to share our new EIC Delivery Methodology for efficiently managing Saviynt Implementations and delivering quick time to value. CLICK HERE.

RE: SAV ROLE TO UPDATE THE ACCOUNT OWNERS

SQ
New Contributor II
New Contributor II

hi,

 

We have custom role for readwrite access which can manage the service accounts. The user with this role should be able to assign owner to the accounts 

 While assigning any user to the account as owner, it gives access denied error. And when we close the error and submit it, the owner will be added.

The access denied error should not come. I assume there is some missing access, not sure of what.

Kindly advise any modification.

[This message has been edited by moderator to remove @ mention]

6 REPLIES 6

sudeshjaiswal
Saviynt Employee
Saviynt Employee

Hello @SQ,

Could you kindly provide the list of Feature Access permissions assigned to the CustomSavRole? Additionally, please share a screenshot of the error message in the log you're encountering . Furthermore, I'd like to confirm if the owners have been added successfully and if you are only experiencing a pop-up window displaying the "Error: Access Denied" message.

Thanks.

SQ
New Contributor II
New Contributor II

Admin: Job Control Panel
Admin: Accounts List
Manage Service Account
Admin: Roles

 

These access are given.

 

The owner will be added, once we close the the "Error: Access Denied" message. and then submit the request.

 

Thanks.

sudeshjaiswal
Saviynt Employee
Saviynt Employee

Hello @SQ,

Do you see any error in the logs, once you close the "Error: Access Denied" message.?

Thanks.

SQ
New Contributor II
New Contributor II

Hi,

We cannot find any error in logs. Do you think if there is any access to be added to the role in order to add the owner.

Thanks.

saidnya_naik
New Contributor
New Contributor

Hi @SQ,

Were you able to find the access which needs to be added to resolve this?

Provide screenshot of error 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.