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User not in Attestation Campaign

tim_watson
New Contributor III
New Contributor III

I created a User Manager Campaign and assign a default certifier with an Advanced Campaign Configuration Users Query.

Users Query Example:   jobcode = 'ABC'

I created a Data Analyzer query with the same User Query to see how many users should fall into the query.

When the Campaign is created the Total Users does not match the Data Analyzer query.  The list of user not in the campaign all have managers that do not have a certifier campaign name created.

What can prevent the users not to be in the campaign?  The users are Active and their Manager are Active, but they are not in the campaign.

2 REPLIES 2

rushikeshvartak
All-Star
All-Star

Provide Campaign configuration to provide more details


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

We have a ticket in to look at this.  Thanks for replying.