Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

Saviynt Bearer token for serviceNow

hareeshreddy
New Contributor III
New Contributor III

Can someone help me on this!

we require Bearer token for saviynt app for serviceNow.

How can we get it?

What are the steps to follow & prerequisites?

hareeshreddy_0-1677055675342.png

 

3 REPLIES 3

Dave
Community Manager
Community Manager

This isn't my expertise, but I came across this, that might be helpful?

The connection to ServiceNow fails after passing ‘Bearer Token’ and '‘Refresh Token’ generated in Saviynt. How do I resolve this issue?

Generate Bearer and Refresh tokens using the following Saviynt APIs:
https://customer.saviyntcloud.com/ECM/api/login
https://customer.saviyntcloud.com/ECM/oauth/access_token

https://documenter.getpostman.com/view/1797923/RWaLwo21#1afc49f6-87af-476c-a2b1-734205f04845

Or:
Specify the bearer token value generated during the connection.
To obtain the refresh token, contact the Saviynt administrator.

SB
Saviynt Employee
Saviynt Employee

@hareeshreddy You can use the below steps to generate these values

1. Login to Saviynt app using the Creds of api user account you are using.

2. Navigate to Admin>Settings>Webservice Auth Configuration

3. Click on Generate Token which should display the Bearer and Refresh token values.

sahil_0-1677090046306.png

 


Regards,
Sahil

hareeshreddy
New Contributor III
New Contributor III

Tanks for the solution @SB