Disconnected App Tasks

[jezzanuena]

Hello Team, is there a way to automatically close the tasks for disconnected apps? I tried configuring Instant Provisioning but it didn't work. I think it is because it is trying to provision where there is nothing to provision because it's for a disconnected app. I really appreciate any help you can provide.

[RakeshMG]

Please try following options :
1 - Execute the provisioning job

or

2- Setup Automated Provisioning

or

3- Email Actions 

Applications > Admin > Identity Repository > Security System > Endponts. Click an endpoint name, click the Endpoint Details tab.

ADD EMAIL ACTION :  Select the email action that defines the state of the task and will trigger an email notification. The email actions can be used are Task Complete or Task Discontinue.

[jezzanuena]

Hi @RakeshMG Sorry, I accidentally click the mark this as a solution. I have a question though. Did you mean I need to run a job and set an email to close those tasks? 

[RakeshMG]

1 - Execute the provisioning job - this is available in job control panel.

or

2- Setup Automated Provisioning : This is available in Security Systems

[jezzanuena]

Both didn't work. I think both of them are designed for connected applications. The work when the provisioning from the connection is triggered. In this case, the disconnection application does not have a connection at all hence the task stays open.

[RakeshMG]

Could you please confirm if you are running an import of the access which the task is created.

[jezzanuena]

If you are referring to the import job, no. We manually put the entitlements into the Saviynt using csv file since this is a disconnected application. The only thing that we need to achieve is to automatically close the task when a user requested the entitlement. 

[RakeshMG]

You can use API calls to mark the task completed

Complete Single Task

 https://documenter.getpostman.com/view/20697337/2s935smLj6#5876fe6f-5f8c-410a-80d7-8887300bdd8c

Complete Bulk Tasks

https://documenter.getpostman.com/view/20697337/2s935smLj6#89bb13a0-f539-461b-95ff-a5b172d8faec

Discontinue Tasks

https://documenter.getpostman.com/view/20697337/2s935smLj6#b0d525fd-16bf-4e86-9067-4cfef6b0b538

[jezzanuena · Accepted solution]

Hi All, this is resolved. Just enable automated provisioning and instant provisioning in the Security system. Make sure to add the task type in the instant provisioning in the Global configuration.