02/27/2023 10:08 PM
Hello Team, is there a way to automatically close the tasks for disconnected apps? I tried configuring Instant Provisioning but it didn't work. I think it is because it is trying to provision where there is nothing to provision because it's for a disconnected app. I really appreciate any help you can provide.
Solved! Go to Solution.
02/28/2023 12:15 AM
Please try following options :
1 - Execute the provisioning job
2- Setup Automated Provisioning
3- Email Actions
Applications > Admin > Identity Repository > Security System > Endponts. Click an endpoint name, click the Endpoint Details tab.
ADD EMAIL ACTION : Select the email action that defines the state of the task and will trigger an email notification. The email actions can be used are Task Complete or Task Discontinue.
02/28/2023 01:06 AM
Hi @RakeshMG Sorry, I accidentally click the mark this as a solution. I have a question though. Did you mean I need to run a job and set an email to close those tasks?
02/28/2023 01:32 AM
1 - Execute the provisioning job - this is available in job control panel.
2- Setup Automated Provisioning : This is available in Security Systems
02/28/2023 01:36 AM
Both didn't work. I think both of them are designed for connected applications. The work when the provisioning from the connection is triggered. In this case, the disconnection application does not have a connection at all hence the task stays open.
02/28/2023 02:40 AM - edited 02/28/2023 02:41 AM
Could you please confirm if you are running an import of the access which the task is created.
02/28/2023 02:47 AM
If you are referring to the import job, no. We manually put the entitlements into the Saviynt using csv file since this is a disconnected application. The only thing that we need to achieve is to automatically close the task when a user requested the entitlement.
02/28/2023 04:53 AM
You can use API calls to mark the task completed
Complete Single Task
Complete Bulk Tasks
03/02/2023 04:07 PM
Hi All, this is resolved. Just enable automated provisioning and instant provisioning in the Security system. Make sure to add the task type in the instant provisioning in the Global configuration.