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07/05/2023 04:52 AM
Genesys PureCloud is a cloud-based customer experience platform developed by Genesys, It is designed to help organizations deliver exceptional customer service and engagement across multiple channels, including voice, email, chat, social media, and more.PureCloud provides a comprehensive set of features and tools to support contact centers and customer service operations.
The Genesys PureCloud connector enables you to seamlessly integrate with Genesys PureCloud to manage user lifecycle and govern access to their Groups and Roles.